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Operational Leaders

From risk to resilience

For operational leaders, risk is part of daily reality – embedded in systems, suppliers, processes and people. Keep performance steady when the unexpected hits. We help you connect strategy to execution, building resilience through routine operations, supply chain visibility, financial control and compliance discipline.

Explore the drivers of operational confidence:

Cyber

Supply chain

Regulatory

Working Capital

Regulatory From checklist compliance to confident capability

For operational teams, compliance lives in the details, in the policies you follow, the data you record and the controls you test. It’s not an extra task, it’s how you do your job properly.

Everyone is accountable for compliance, the organisation runs smoothly, safely and with pride and it becomes less about rules and more about trust and teamwork. Doing things right the first time becomes automatic. That shift matters because:

You protect the business

Operational controls keep risk within tolerance.

You protect yourself

There’s personal accountability in your role.

You protect trust

As customers, colleagues and regulators rely on your integrity.

Why it matters

Operational teams sit on the front line of compliance. Every process, record and approval either strengthens or weakens control. Good compliance practice isn’t bureaucracy, it’s professionalism.

Pressures and priorities

  • Do I know the regulations and standards that govern my work?
  • Do I understand the reason why we have these controls in place and their objectives?
  • Are our processes up to date and consistently followed?
  • Do we have the right evidence if regulators or auditors ask?
  • How do I escalate issues quickly and confidently?
  • Do I have access to the senior people?
  • Are we learning from incidents and improving continuously?
  • · Do we have the resources and access to senior people to escalate issues and support compliance?

Compliance is the thread that ties teams together, finance with HR, operations with risk, procurement with suppliers. When everyone speaks the same compliance language, collaboration becomes easier, decisions faster and quality higher. It’s about effective and open conversations and strong partnerships.

Embedded controls

Compliance steps built naturally into daily workflows.

Accurate documents

Current records to evidence good governance and compliance.

Clarity and simplicity

Policies and procedures are clear, processes owned and escalation paths understood.

Training and comms

Training, communication and feedback loops keep teams aligned.

Open culture

Issues raised early, resolved fast and treated as learning.

Continuous improvement

Encouraged to help improve controls through ongoing feedback and review, without fear of retribution.

Making regulation work in the real world

FTSE 250 global manufacturer – Corporate Governance Code readiness and internal control uplift

“We helped operational leaders cut through the noise around the Corporate Governance Code. Instead of abstract requirements, they got clear guidance, practical tools and a simple way to show their controls work, all built around how the business actually runs.” Laura Schmuttermeier – Consulting Partner

Explore our success story

We help you build everyday compliance through clear controls, capability and visibility.

  • Design and document effective, practical controls that work in real life.
  • Deliver targeted, role-specific training that builds confidence and accountability.
  • Introduce monitoring tools and dashboards for real-time visibility of compliance health.
  • Prepare for audits and assurance reviews with clarity and confidence.
  • Build continuous-improvement loops that keep compliance current and relevant.

Regulation underpins how every part of your business functions and when it’s embedded into daily routines, it becomes the backbone of operational excellence, keeping systems running, customers confident and teams working safely and effectively. Compliance stops being a project and becomes business as usual.

Take the next step. Talk to our experienced regulatory experts who have developed experience over hundreds of engagements and who have done this at scale. Let’s explore how we can strengthen day-to-day compliance, streamline controls and make regulatory confidence part of how your teams work every day - where doing things right is simply how things are done.

Laura Schmuttermeier

Consulting Partner – Risk and Governance

Contact Laura

Catherine Brittain

Consulting Partner – Risk and Governance

Contact Catherine

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Risk and Governance